TCL TV Won’t Connect To WiFi (How To Fix It)

Disclosure: As an Amazon Associate I earn from qualifying purchases. I greatly appreciate your support!

If your TCL TV Won’t Connect To WiFi, don’t panic: there are some common reasons this happens and they are easy to fix.

TCL is a popular brand of smart TVs that offer a range of features and functionality, including the ability to connect to the internet and stream content. However, like any electronic device, TCL TVs can sometimes encounter connectivity issues, preventing you from accessing your favorite shows and movies.

In this article, we’ll explore some reasons why your TCL TV may not be connecting to WiFi, and provide practical solutions to help you get your TV back online.

Whether you’re a TCL TV owner experiencing connectivity issues for the first time or a seasoned user looking to troubleshoot a persistent problem, this article has you covered.

TCL TV Won’t Connect To WiFi (How To Fix It)

TCL TV Won’t Connect To WiFi – 5 Simple Solutions

Here are five common reasons why your TCL TV won’t connect to WiFi and how to fix it.

#1. Check the WiFi connection

If your TCL TV won’t connect to WiFi, the first thing to do is check that your TV is connected to the right network.

Press the Settings button on your remote:

tcl tv won't connect to wifi

Then go to TV Settings > More Settings > Network & Internet:

tcl tv won't connect to wifi

Check that WiFi is toggled to the ‘On’ position and check that the connected network is the correct one.

If the connected network is not the right one, choose a different network from the available networks. If your network is not showing, click “Add New Network”.

#2. Power Cycle the TV

If you did that and your TV still won’t connect to WiFi, you need to power cycle your TV.

Power cycling is the process of turning a device off and then turning it on again. It is also known as a soft reset.

Smart TVs have a tendency to stop working from time to time, especially when they are connected to other devices such as a WiFi router.

A power cycle will force your TV to reset, which can force your TV to reconnect with the Wi-Fi.

This is how to power cycle your TCL TV:

  1. Unplug the TV from the wall socket and wait a full 60 seconds
  2. While the TV is unplugged, hold down the power button on the back of your TCL TV (this will drain any residual power from the TV and allow the TV to soft reset)
  3. Plug the TV back into the wall socket and see if the problem has been resolved.

If that fixed the problem and your TV now connects to the WiFi, you’re set. If not, you will need to power cycle the WiFi router.

Best Smart TV Overall
VIZIO 40-inch D-Series Full HD 1080p Smart TV with AMD FreeSync, Apple AirPlay and Chromecast Built-in, Alexa Compatibility, D40f-J09, 2022 Model
Buy Now
We earn a commission if you make a purchase, at no additional cost to you.
12/08/2023 01:48 am GMT

#3. Power Cycle the WiFi Router

If there’s a problem with your WiFi router, running a power cycle on the router will often fix the issue.

Here is how to power cycle your WiFi router:

  1. Unplug the router from the wall socket
  2. Leave it disconnected for 30 seconds
  3. Plug the router back into the wall socket

Wait about 2 minutes for the router to re-establish an Internet connection. Then check to see if your TV is now connected to the WiFi.

If so, you’re good to go.

If not, you will have to do a factory reset.

#4. Factory Reset the TV

factory reset, or hard reset, is the process of restoring an electronic device to the state it was in when it left the factory. A factory reset will erase all the data, settings, and applications that were previously on your TV.

So, after doing a factory reset you will have to set up your TCL TV again as if you had just bought it. And any apps you downloaded onto the TV will have to be reinstalled.

That’s why a factory reset should always be your last option.

But at least with a hard reset, you are returning the TV to the state it was in when you bought it, and that will nearly always fix the problem.

This is how to do a factory reset on a TCL TV:

  1. Press the Settings button on the remote
  2. Go to TV Settings > More Settings > Device Preferences
  3. Then scroll down to ‘Reset’.
  4. Click on Reset, then select ‘Factory Reset’ and click OK
tcl tv won't connect to wifi

#5. Use the Ethernet Cable

If you have all the above and your TCL TV still won’t connect to WiFi, your last option is to connect to the router using the Ethernet cable that came with your TV.

By using an ethernet cable, you are bypassing WiFi altogether and connecting directly to the router. Bear in mind that ethernet cables are usually only three to five meters long and your router may be more than five meters from your TV. If that’s the case, you will have to move the router closer to your TV.


It’s frustrating when a TCL TV won’t connect to WiFi but these five simple fixes will nearly always solve the problem.

Here again, are five simple ways to get your TCL TV connected again to Wi-Fi:

  • Check the Wi-Fi connection
  • Power Cycle TV
  • Power Cycle the Wi-Fi Router
  • Factory Reset
  • Use the Ethernet Cable

In 90% of cases, one of these five solutions will fix the problem.

I hope you get your TV back online again!

2 thoughts on “TCL TV Won’t Connect To WiFi (How To Fix It)”

  1. One other thing to check before a factory reset is the date/time on the TV. I just found that issue, corrected the time, then changed the setting to autosync. Resolved the connected-no internet issue right away.

Leave a Comment