More and more households are adopting smart home technology, with Amazon’s smart plugs being a popular choice for many consumers. These smart plugs allow you to control your electronic devices through voice commands or an app, making your life more convenient and efficient.
However, like any technology, sometimes things can go wrong, and Amazon smart plugs may stop working.
In this article, we’ll explore five quick fixes to common issues that cause Amazon smart plugs to stop working, so you can get back to enjoying the convenience of your smart home setup.
Amazon Smart Plugs Stopped Working – 5 Easy Fixes
Here are five easy ways to fix the problem when your Amazon smart plugs have stopped working.
#1. Make sure your smart plug has power
The first thing to do is check that your Amazon smart plug is plugged into the wall socket securely. Make sure it’s not loose and that it is plugged in snugly to the power outlet.
In some countries, wall outlets are controlled by a separate wall switch. If so, make sure that the wall switch is turned on.
Plug another device, such as a lamp, into the same wall socket to make sure that the outlet has power.
#2. Make sure the smart plug is updated
Another reason your Amazon smart plugs stopped working could be that the smart plug software is out-of-date.
The software for your Amazon smart plug should update automatically. But if you want to be absolutely sure, there are two ways to force your Amazon smart plug to update its software:
Method #1
Unplug the Amazon smart plug from the power outlet and leave it disconnected for 30 seconds. Then plug it back in again. When you plug it in again, the smart plug will reconnect with your WiFi router and will automatically check for software updates.
Method #2
Open the Alexa app and search for the smart plug that is unresponsive. Then click on the ‘update’ button.
#3. Make sure your Alexa app is updated
The Alexa app should prompt you to update to the latest version of the app. But if you want to be absolutely sure that your Alexa app is running the latest version, here is what to do:
- Uninstall the Alexa app on your smartphone
- Restart your smartphone
- Then go to the App Store (iPhone) or Google Play (Android) and re-install the Alexa app
#4. Reset your router
Very often, you can fix a smart plug that has stopped working by resetting your WiFi router.
Here are the steps to reset your router:
- Unplug the router and wait 30 seconds
- Plug the router back in
- Wait 2 to 5 minutes for your router to re-connect to the Internet
#5. Reset your smart plug to factory settings
If you have reset the WiFi router and your Amazon smart plug is still not working, the next thing to do is to reset the smart plug itself. You can do that by following these steps:
- Plug the smart plug into a power outlet. If the power outlet is controlled by a switch, make sure it is switched on
- Hold down the button on the side of the smart plug until the LED light turns red
- Wait for the LED light to start blinking blue
- Once the smart plug light is blinking blue, your smart plug has been reset.
Once the smart plug has been reset, it loses the information it needs to connect with your WiFi network. So you will have to set up your Amazon smart plug again as if it was new.
Conclusion
If your Amazon smart plugs stopped working, try one of these five easy fixes. In most cases, the problem can be solved with one of these simple solutions:
- Make sure your smart plug has power
- Make sure the smart plug is updated
- Make sure your Alexa app is updated
- Reset your route
- Reset your smart plug to factory settings
In none of the above fixes the problem, you may have to replace your smart plug.